Frequently Asked Questions
Everything you need to know about your Wolf Escape apparel and orders.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small restocking fee.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment to ensure a perfect fit.
Are your materials sustainably sourced?
Yes, Wolf Escape Games is committed to ethical fashion. We use organic cotton and recycled polyester blends in over 80% of our collection to minimize our environmental footprint.
Can I track my package after it ships?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.